Technical Support Engineer

We are looking for an experienced Technical Support Engineer to provide flexible cover across multiple customer sites throughout the UK. This is a field based role, travelling regularly, and sometimes at short notice, between customer locations nationwide to maintain continuity of service during staff absence, peak demand or planned leave. You will provide technical support across desktop, mobile, networking and other IT infrastructure systems, quickly picking up each customer's environment, systems and ways of working. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.