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Operations Manager · United Kingdom

Service Desk Team Leader

oneadvanced·UK-York

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We are looking for a proactive and customer-focused Service Desk Team Leader to support the day-to-day operations of our service desk team within a Managed Service Provider (MSP) environment. Reporting to the Service Desk Manager, you will be responsible for ensuring high-quality service delivery, mentoring team members, and driving performance through effective leadership and data-driven decision-making.

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