Senior Customer Solutions Manager ANZ

This strategic leadership role is responsible for driving the successful delivery of professional services, implementation, enrolment and support across a portfolio of customers. The role is accountable for achieving customer outcomes while ensuring the delivery organisation meets its commercial, operational and financial objectives. It leads high-performing teams responsible for customer onboarding, implementation, adoption, service delivery and support, ensuring customers realise value quickly and achieve their desired business outcomes. Working closely with Product, Engineering, Sales, Customer Success and other Services leaders, the role drives operational excellence, continuous improvement, customer retention and sustainable...