Renewals Expert

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.

You will be joining our newly established Driver Success Team, a dedicated team responsible for maximising customer retention and satisfaction at the end of their lease agreement.

Existing customers are not 'new leads'; they require a strategic, relationship-based approach, not a standard sales call.

Your goal will be to convert upcoming lease renewals, win back 'controllable' leavers, and renew relationships by resolving issues directly, ensuring a great experience that encourages drivers to stay.

This is a hybrid role, with 3 days per week based in our Weybridge office.