Bilingual Medical Secretary

Ensures efficient front-office operations and patient experience by managing scheduling, registration, insurance verification, and communication processes in alignment with the organization's mission to provide accessible, high-quality care for vulnerable populations.

Medical Secretary Responsibilities:

• Greet patients and visitors, manage check-in/check-out, and ensure accurate registration, achieving 100% accuracy and completing check-in within 5 minutes per patient.
• Schedule, confirm, and manage patient appointments using the clinic's system, optimizing provider schedules and maintaining a 95% appointment confirmation rate.
• Coordinate specialty referrals, obtain prior authorizations, and ensure documentation is sent,...