Aftermarket Support Engineer II

The AMS Engineer II provides technical expertise and engineering support for cryogenic pumps throughout their lifecycle. This role serves as a key technical resource for customers and internal teams, including Sales, Project Management, Commissioning, Project Engineering, Design Engineering, Quality, and Manufacturing. Responsibilities include supporting spare parts inquiries, Management of Change (MOC) activities, troubleshooting, warranty investigations, design reviews, field support, and root cause analysis, with a strong emphasis on newly manufactured equipment, installed systems, and aftermarket services.