Dutch-Speaking Customer & Device Protection Expert - Relocate to sunny Greece

Are you a native (or fluent) Dutch speaker who loves finding the perfect solution to every puzzle? If you’ve been dreaming of trading gray skies and rainy weather for 300+ days of Mediterranean sunshine, beautiful beaches, and a vibrant international social scene, this is your ultimate call to adventure!

We are looking for enthusiastic, empathetic young professionals to join a fantastic, growing team in Greece representing a global, fast-growing market leader in device protection and electronics insurance . In this role, you will be the absolute savior for customers when their beloved laptop, camera, or TV breaks down or gets damaged—transforming a stressful moment into an amazing, positive experience!

No previous insurance experience? No problem at all! We provide a comprehensive, fully paid on-site training program to teach you everything you need to know step-by-step. All you need is a positive attitude, empathy, and a desire to live life to the fullest under the Greek sun!

What You'll Do Every Day (The Daily Vibe)

• Be the Customer Hero: Support Dutch-speaking customers empathetically and professionally via phone, chat, webforms, and social media regarding their device protection plans.
• Manage Smart Claims Processing: File new claims for high-end electronics, check the status of existing cases, and smoothly coordinate repairs or replacements for items like laptops, cameras, and TVs.
• Deliver Solution-Oriented Service: Explain complex insurance concepts in plain, easy-to-understand language while always prioritizing customer trust and empathy.
• Multitask Like a Pro: Log case notes precisely in top-tier CRM platforms (like Salesforce) while navigating multiple specialized applications in real-time.

Requirements

• Language Skills: Native or C1-level fluency in Dutch, paired with a solid working command of English for your training modules and system navigation.
• Tech Comfort: Solid basic PC skills (Windows, Android, Chrome, MS Office) and a steady typing speed of at least 25 words per minute.
• Mindset: Significantly advanced communication skills, great active listening, and a calm, professional approach when dealing with challenging interactions.
• Education: Minimum of a high school diploma or equivalent.
• Ready for Adventure: Genuinely excited to pack your bags, work in a modern office environment, and dive headfirst into an active expat lifestyle.

Benefits

We handle all the heavy lifting so you can smoothly transition into your new Greek lifestyle:

• Complete Relocation Package: Paid flight tickets to Greece, airport pickup, and dedicated, hands-on assistance from our team to help you find your perfect new apartment.
• Attractive Local Salary: A competitive salary with performance bonuses, plus 14 salaries per year (a full extra salary at Christmas, half at Easter, and half for your summer holidays!).
• Paid Expert Training: A fully paid, 2-week structured classroom induction followed by a 2-week, intensively guided "nesting" phase on the job to build 100% of your confidence.
• Epic Team Culture: Casual dress code, great team events, and a close-knit international team environment (the Dutch team consists of about 10 awesome colleagues).
• Health & Wellness: Comprehensive private health and medical benefits from day one.
• Long-Term Growth: Build a genuine career with continuous refresher training and clear, internal advancement pathways into specialized partner escalation or expert roles.

Ready to swap the rainy days for a tan, build an incredible resume, and represent a global tech icon? Hit apply now and let's get your journey to Greece started!