Validator

Curious Minds. Bold Ideas. Extraordinary Impact .

We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.

About Us

nCino KYC Africa is on a mission to make money laundering impossible. We are a team of curious, committed and passionate individuals who love building extraordinary things while being the best partners our clients will ever have. Our Software as a Service platform and compliance service offerings are used by a range of accountable institutions globally, from attorney groups and asset managers to foreign exchange firms and financial advisors, and we are still growing! We dream big, are unreasonably ambitious and pride ourselves on humble confidence. As a team we are helpful, transparent, authentic, have fun and always give that little bit extra in the pursuit of excellence. Our collaborative environment enables smart, self-driven team players to be themselves and bring their best!

The Validations team is a central function within the company, so you’ll work alongside the Onboarding, Account Management and Support teams. Reporting to the Validations Team Lead, you’ll analyse customer documentation accurately and timeously. As a Validator, you’ll complete and validate customer documentation submitted by various financial institutions. This includes following logical chronological steps, completing qualitative checks, capturing document information and comparing the final set of information.

Essential Job Functions

• Accurately review, capture and validate customer documentation submitted by clients or third-party institutions.
• Ensure all required information is correctly extracted and entered into relevant systems or databases.
• Conduct qualitative and quantitative checks to assess document authenticity, completeness and compliance with regulatory standards.
• Identify discrepancies, errors or incomplete information and take appropriate corrective action, including escalation where necessary.
• Maintain up-to-date knowledge of document types, regulatory requirements and validation processes.
• Liaise with your team leads and internal teams to resolve documentation queries or discrepancies.
• Provide timely and professional feedback to relevant parties to support process efficiency and customer satisfaction.
• Adhere to strict confidentiality protocols and ensure data security when handling sensitive customer information.
• Consistently meet accuracy, quality and turnaround time targets in line with operational service levels.
• Contribute to process improvement initiatives by identifying inefficiencies or risks within document validation processes.
• Support team members by sharing knowledge and best practices, and providing assistance when required.
• Maintain detailed and accurate records of all validation activities for audit and compliance purposes.

Minimum Requirements

Educational Requirements:

• Matric (Grade 12) and a tertiary qualification (Bachelor’s Degree or Advanced Diploma)
• A post-matric qualification in Business, Administration, Compliance or a related field is advantageous
• 6 months – 2 years’ work experience in data, administration, finance or compliance, or equivalent experienc

Technical Skills:

• Proven experience in document verification, validation or data capturing
• Strong attention to detail, with the ability to identify errors, inconsistencies and fraudulent documentation
• Familiarity with various document types (IDs, proof of address, bank statements, payslips, etc.)
• Basic understanding of regulatory and compliance requirements (FICA, AML, KYC, etc.)
• Ability to work with document management systems, validation tools, dashboards and reporting systems

Behavioural and Soft Skills:

• High level of accuracy and efficiency when managing high volumes and tight deadlines
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a high-volume environment
• Professionalism and confidentiality in handling sensitive customer information
• Problem-solving skills with a proactive, solution-driven mindset
• Customer focus, with a commitment to providing exceptional service

Operational Requirements:

• Ability to work full-time in office
• Willingness to work irregular shifts or overtime as operationally required
• Capability to meet daily, weekly and monthly processing targets and quality standards

In Return We’re Offering

• Base Salary
• Medical aid and retirement fund contributions.
• Paid annual leave plus volunteer days.
• Employee Assistance Programme and wellbeing support..
• Structured onboarding and ongoing training in KYC, AML and compliance

At nCino, we know the best ideas come from people with different backgrounds, experiences and perspectives. We’re committed to building a team where everyone feels welcome, valued and able to do their best work. If you’re excited about this role but don’t tick every box, we’d still love to hear from you.

Our Culture

We Live the Six, every day:

• Have Fun: We celebrate wins and enjoy time together, from team socials to watching the big game.
• Make Someone’s Day: We go the extra mile for our clients and each other.
• Bring Your A-Game: We take pride in delivering excellence.
• Do the Right Thing: We act with integrity, always.
• Respect Each Other: We build a supportive, inclusive culture where everyone belongs.
• Be a Winner: We succeed together as a team and as individuals.

Ready to help make money laundering impossible? Apply now

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com .

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

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