Learning and Development Officer - Remote/Hybrid Role

About the Role

The Learning & Development Officer will manage employee learning initiatives, including onboarding, training delivery, LMS administration, and training evaluation . The role will support employee development by creating engaging learning programs, tracking progress, and contributing to workshops and other L&D initiatives.

Learning & Development Officer – Key Responsibilities

New Hire Onboarding

• Lead and facilitate onboarding programs for new hires, covering company culture, policies, procedures, and role-specific requirements.
• Ensure new employees have a smooth and engaging learning experience that prepares them for their roles and supports successful integration into the organization.

Employee Learning & Development

• Design, develop, and deliver training programs based on employee and organizational learning needs.
• Facilitate training on company policies, technical and functional skills, leadership, communication, and other professional development topics.
• Assess training effectiveness and continuously improve learning content, delivery methods, and programs based on feedback and business needs.

Learning Management System (LMS)

• Manage the day-to-day administration of the company’s LMS, ensuring learning materials and courses are accurate, updated, and accessible.
• Monitor employee training participation, completion, and progress.
• Provide guidance and support to employees and managers on LMS access, navigation, and training requirements.

Learning Programs & Initiatives

• Support and coordinate workshops, seminars, team-building activities, and other learning and development initiatives.
• Assist in identifying and implementing training opportunities that support employee growth and organizational goals.
• Take ownership of ad hoc L&D projects and initiatives as needed.

Training Documentation & Reporting

• Maintain accurate training records, including attendance, completion, participation, and employee development progress.
• Prepare regular training and L&D reports, highlighting key outcomes, participation, and areas for improvement.
• Provide recommendations for new or enhanced learning programs based on training results, employee feedback, and organizational needs.

Requirements

• Bachelor’s degree in Human Resources, Psychology, Education, or a related field
• At least 4 years of experience as a Trainer or Learning & Development Officer
• At least 1 year of experience or exposure in the VA industry
• Experience in designing and delivering employee training programs
• Experience facilitating new hire onboarding and orientation
• Familiarity with Learning Management Systems (LMS) and training administration
• Strong presentation, facilitation, and communication skills
• Excellent organizational and time-management skills with strong attention to detail
• Ability to assess training needs, evaluate effectiveness, and recommend improvements
• Proficient in Microsoft Office and Google Workspace
• Ability to work independently and collaborate effectively with employees, managers, and cross-functional teams
• Creative, proactive, and passionate about employee learning and development

Benefits

At MySigrid, we invest in the people who power our growth.

We believe that when our team thrives, everything else follows — so we've built an environment where your career and your life outside of work are equally valued.

What we offer:

• A collaborative and supportive work environment that values creativity and initiative.
• A fast-paced, high-energy atmosphere where your expertise will directly contribute to business growth.
• Competitive salary package.
• Paid Time-Offs.
• HMO Package for the employee and two legal dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the company's growth.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.