Supervisor, Indexing Operations

Directly manages the onshore team of Indexing Quality Specialists who review and correct software-suggested indexing fields. Provides operational oversight for both onshore and GCC indexing operations, ensuring consistent quality, productivity, service-level performance, and client outcomes across the service line. Responsible for day-to-day performance management, coaching, and scheduling of the onshore team while maintaining oversight of GCC performance and partnering with GCC leadership to drive accountability and continuous improvement.