Customer Care Advisor - German, Polish and English Speaker

Location: Remote (UK or Ireland) Fixed Term : 21st September 2026 - 10th January 2027 Hours: Part-Time | 40 Hours within:

• Monday – Friday: 6:30am – 10:00pm
• Saturday & Sunday: 9:00am – 5:30pm

Are you passionate about delivering exceptional customer service? Are you fluent in German or Polish, and English? Join Mountain Warehouse, a growing global brand, as we continue our mission to make the outdoors accessible for everyone. We're looking for a friendly, motivated, and multilingual Customer Care Advisor to join our vibrant, remote team.

Reporting to the Customer Care Team Leader, you'll play a vital part in creating outstanding experiences for our customers—before, during, and after their purchase, whether online or in-store. This is a full-time remote position suited to someone who loves solving problems, working as part of a team, and making a positive impact in every customer interaction.