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2027 Fresh Grad Hire - Offline Business Management Trainee(HK)

moomoo·Hong Kong, Hong Kong, Hong Kong

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Program Overview

The Management Trainee program of the Offline Branch Business Line is Futu Hong Kong's core talent reserve initiative for its offline business. Open to fresh graduates, it follows a systematic development path combining "storefront frontline + multi-function rotation," shaping trainees into Store Managers over approximately two years and serving as a key pipeline for future Business Line Leaders through long-term cultivation.

Key Responsibilities

  • Rotate across Futu's offline retail branchs in Hong Kong, assigned to stores and roles based on business needs; responsible for customer reception, securities consultation, account opening and fund deposit, app guidance, complaint handling, and day-to-day store operations.
  • Contribute to the implementation of store standard operating procedures (SOPs) and customer service standards; participate in localized marketing and business data analysis; assist with single-store daily operations, teamwork, andcompliance execution.
  • Rotate across functions including stores, middle-office, and marketing planning; understand cross-store coordination and compliance control; participatein key projects such as business analytics framework development, talent pipeline building, and service standard optimization, growing toward business line management.

Requirements

  • Education & Major: Bachelor's degree or above, fresh graduate; majors in Finance, Economics, Management, Marketing, or related fields preferred.
  • Language & Competencies: Proficient in Cantonese and Mandarin, English fluency a plus; professional appearance, approachable communication, strong service mindset, detail-oriented and rigorous; good capabilities in teamwork, learning, data analysis, and resilience under pressure.
  • Industry Passion: Passionate about the financial industry with a basic understanding of Hong Kong and US stock securities; personal stock trading/investment experience or strong willingness to learn preferred.
  • Compliance & Scheduling: Must successfully obtain the securities practitioner qualification and complete registration before confirmation of employment;willing to work shifts on weekdays, weekends, and public holidays, and to rotate across stores and regions.

*Open to candidates graduating between January 2026 and August 2027.

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