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Operations Manager · United States

Head of Operations & Growth

mind-friend·Pennsylvania, United States

remoteAmericas hours

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MindFriend | HealthTech & Mental Health | Full-Time

MindFriend is a growing international mental health technology platform. We are looking for an experienced Operations & Growth Manager to oversee our team, manage daily operations, and drive business growth.

Key Responsibilities

  • Lead, supervise, and coordinate internal teams and external contractors.
  • Manage daily operations, workflows, deadlines, and performance.
  • Oversee marketing activities, campaigns, and growth initiatives.
  • Develop and execute strategies for user acquisition, engagement, and platform growth.
  • Support the expansion of our international network of psychologists, psychiatrists, and therapists.
  • Work closely with the founder to translate business priorities into measurable results.
  • Improve operational efficiency, accountability, and team productivity.

Requirements

Requirements

  • 7+ years of experience in operations, business management, or growth leadership.
  • Proven experience managing teams and delivering results.
  • Strong understanding of digital marketing, growth strategies, and customer acquisition.
  • Experience in HealthTech, mental health, digital health, or healthcare platforms preferred.
  • Commercial mindset, strong organisational skills, and ability to work independently.
  • Experience working in startups or scaling digital platforms is highly desirable.

We are looking for a hands-on operational leader, not solely a marketing specialist. The ideal candidate combines people management, operational execution, and business growth expertise.

Benefits

Salary + Employee equity

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