Strategic Account Representative

Milton CAT is seeking a highly motivated and customer-focused Strategic Account Representative to oversee and manage long-term service relationships for key accounts across our portfolio. This role combines the technical oversight and customer engagement responsibilities of our Long-Term Service Agreement programs, Job Site Solutions and other key accounts. The Strategic Account Representative will act as the sole owner of performance, service coordination, customer relationship, and financial health for each enrolled asset and site. They will manage the full lifecycle of repairs and overhauls, serve as the primary customer liaison for all asset-related issues, and collaborate with...