Customer Support Manager - Northampton

Customer Support Manager

South Midlands region, Northampton

Competitive salary + attractive benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Customer Support Manager to join our team in the South Midlands region. The role of the Customer Support Manager is to manage the post‑completion customer journey and ensure customers receive a high‑quality, professional service following legal completion. The role carries out inspections to confirm build quality and identify remedial works, working closely with technicians, contractors, and internal teams to ensure homes meet Miller Homes standards, the New Homes Quality Code, and customer expectations.