Manager, Agent Experience Strategy & Growth

Position Summary:

We are seeking a dynamic, strategic, and collaborative Product Manager, Agent Experience to join our Sales Experience team. This full-time role will be instrumental in harnessing Voice of Agent (VoA) feedback, behavioral data, and operational insights to design, prioritize and drive initiatives that deepen agency relationships and grow Mercury's share of each independent agency's book of business over time.

The successful candidate will possess relationship building skills, project and program management experience, and a passion for elevating the agent experience across the independent agent lifecycle. As a Product Manager, you will work independently and collaborate closely with cross-functional teams including...