Administrative Support Assistant (Security Systems Industry) - Freelance, Remote

About the Client

The client operates a security company providing installation, service, and support for security systems, access control, fire alarms, and burglar alarms. The business is led by its owner, John, who personally oversees most core functions — sales, scheduling, administrative work, and reporting — making him deeply hands-on in day-to-day operations.

Why does this role exist?

This role exists because the owner has been carrying too much of the day-to-day administrative load — phone calls, reports, scheduling — while his one existing admin support person is stretched across too many responsibilities at once. The client needs someone who can take structured, well-defined tasks off the office manager's and admin staffer's plates so the owner can redirect his time toward growing the business and landing bigger contracts. This is a support role built to work under clear direction, not to drive independent strategy.