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Restaurant Server · United States

Assistant General Manager (Black Bear Diner)

lv-petroleum·Osseo, Wisconsin, United States

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LV Petroleum is seeking a dedicated and experienced Assistant General Manager to take the helm at our beloved Black Bear Diner . This position combines your passion for the restaurant industry with your leadership skills to create a thriving atmosphere where guests can enjoy hearty meals in a comforting and welcoming environment.

Job Overview:

As the Assistant General Manager of Black Bear Diner, you will be responsible for overseeing the entire restaurant operations, ensuring that we deliver top-notch service and quality food to our guests. If you thrive in a fast-paced environment and have a knack for managing teams while keeping an eye on business performance, we want to hear from you!

Key Responsibilities:

  • Operational Management:

Manage daily operations, ensuring that the diner maintains high standards of food quality, customer service, and cleanliness.

  • Staff Leadership:

Lead, train, and inspire a team of associates to deliver exceptional dining experiences while fostering a positive work environment.

  • Financial Oversight:

Monitor financial performance, manage budgets, and implement cost-control measures to enhance profitability.

  • Guest Satisfaction:

Engage with customers to ensure a memorable experience and effectively handle any issues or feedback.

  • Menu Innovation:

Collaborate with chefs to curate menu updates and special promotions that resonate with our clientele.

  • Marketing & Promotion:

Drive marketing efforts and promotions to attract new customers and retain existing ones, including community events and outreach.

  • Health & Safety Compliance:

Ensure that all health and safety regulations are followed, creating a safe dining environment for both staff and guests.

Requirements

  • Experience: Minimum of 3-5 years of management experience in a full-service restaurant or diner environment.
  • Leadership Skills: Proven ability to lead and motivate a diverse team and create a culture of excellence.
  • Financial Management: Demonstrated experience in budgeting, forecasting, and financial analysis.
  • Commitment to Quality: Strong focus on providing a high-quality dining experience and excellent customer service.
  • Problem-Solving: Ability to think quickly and effectively address daily operational challenges.
  • Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build relationships with guests, staff, and vendors.
  • Availability: Must be able to work flexible hours, including nights, weekends, and holidays.

#LI-DNI

Benefits

  • Competitive salary based on experience.
  • Comprehensive health, dental, and vision benefits.
  • Opportunities for career growth and development within an expanding company.
  • 401K.
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