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Retail Associate · United States

Luxury Watch Sales Associate - Horologio

lv-luxury-jewelers·Las Vegas, Nevada, United States

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About the role

Join Horologio, a multi-brand luxury watch boutique representing more than 15 Swiss watchmakers. As a Sales Associate, you will guide clients through our collections, achieve individual sales goals and build lasting relationships through thoughtful service and product expertise.

Horologio is part of LV Luxury Jewelers, a family-owned Las Vegas luxury watch and jewelry retailer. This role suits a relationship-driven sales professional with a passion for fine timepieces and disciplined client follow-up.

What you will do

  • Deliver a personalized client experience from the first greeting through post-sale follow-up.
  • Build and grow a client book, documenting preferences and interactions accurately in CRM.
  • Use consultative selling to recommend timepieces across multiple brands and achieve sales goals.
  • Conduct consistent outreach and follow-up to develop long-term client relationships.
  • Explain brand heritage, craftsmanship, collections and technical features with confidence.
  • Keep product knowledge current as new collections and timepieces arrive.
  • Accurately process sales, special orders, deposits and service transactions.
  • Maintain professional presentation, showcase standards and an organized sales floor.
  • Collaborate with colleagues and leadership to achieve boutique goals.

Requirements

Required

  • At least two years of sales experience in luxury retail or high-end client-facing environments.
  • Demonstrated ability to build client relationships and meet or exceed sales targets.
  • Strong communication, presentation and interpersonal skills.
  • Confidence using CRM and POS systems.
  • Availability to work a flexible schedule, including weekends and holidays.

Preferred

  • Experience selling luxury watches, fine jewelry or premium consumer goods.
  • Knowledge of Swiss watchmaking or horology.
  • Experience in a multi-brand luxury environment.

Benefits

  • Competitive salary plus commission.
  • 401(k) match.
  • Medical, dental and vision insurance offered.
  • Paid vacation.
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