Luxury Watch Sales Associate - Horologio
About the role
Join Horologio, a multi-brand luxury watch boutique representing more than 15 Swiss watchmakers. As a Sales Associate, you will guide clients through our collections, achieve individual sales goals and build lasting relationships through thoughtful service and product expertise.
Horologio is part of LV Luxury Jewelers, a family-owned Las Vegas luxury watch and jewelry retailer. This role suits a relationship-driven sales professional with a passion for fine timepieces and disciplined client follow-up.
What you will do
- Deliver a personalized client experience from the first greeting through post-sale follow-up.
- Build and grow a client book, documenting preferences and interactions accurately in CRM.
- Use consultative selling to recommend timepieces across multiple brands and achieve sales goals.
- Conduct consistent outreach and follow-up to develop long-term client relationships.
- Explain brand heritage, craftsmanship, collections and technical features with confidence.
- Keep product knowledge current as new collections and timepieces arrive.
- Accurately process sales, special orders, deposits and service transactions.
- Maintain professional presentation, showcase standards and an organized sales floor.
- Collaborate with colleagues and leadership to achieve boutique goals.
Requirements
Required
- At least two years of sales experience in luxury retail or high-end client-facing environments.
- Demonstrated ability to build client relationships and meet or exceed sales targets.
- Strong communication, presentation and interpersonal skills.
- Confidence using CRM and POS systems.
- Availability to work a flexible schedule, including weekends and holidays.
Preferred
- Experience selling luxury watches, fine jewelry or premium consumer goods.
- Knowledge of Swiss watchmaking or horology.
- Experience in a multi-brand luxury environment.
Benefits
- Competitive salary plus commission.
- 401(k) match.
- Medical, dental and vision insurance offered.
- Paid vacation.
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