Founding Account Manager

About us

Hey there! We're Lleverage, and we're making the Autonomous Back Office actually achievable for businesses in the physical economy. We enable teams to capture, automate, and integrate AI agents and workflows into their business, their IT landscape and their processes, because AI is only useful when it actually fits into daily operations.

We help the most strategic European industries (manufacturing, logistics, and wholesale) automate the messy, manual processes that most tools can't handle. Not simple task automation, but AI agents that run full operational workflows: intake, decisions, exceptions, and the edge cases that break everything else, all inside the systems our customers already use.

We're a fast-growing, VC-backed scale-up based in Amsterdam, with big ambitions and the momentum to back them up. This is your chance to join early, have real impact, and grow alongside the company. If that sounds like something you want to help build, we'd love to have you on board!

About the role

Right now, our founders run our accounts themselves, in between everything else they do. Even witht his set-up, our net revenue retention sits at 155%. Our customers expand because the product delivers, not because anyone is managing them very actively yet.

A lot of pieces are here. The product works. Customers grow. The founders keep the relationships warm. What's missing is a coherent program that ties it together, fills in the missing pieces and accelerate our growth.

We think focused ownership takes NRR past 200% easily. Here's why that's realistic. Every customer starts by automating one workflow, order processing, say, or invoice handling. The bigger opportunity is the rest of their back office: quotes, approvals, exceptions, the next department, the next process. Each account is a path from one agent to an autonomous back office, and nobody is walking customers down that path deliberately yet. You will.

You'll be our first Account Manager, and you'll design the function from the ground up. No worked out playbook is waiting for you, so you'll build it: onboarding, health scoring, expansion motion, QBR structure, the way we talk to customers after they sign. You'll take the accounts off the founders' plate, work directly with them to shape how this works, and set the standard for everyone who joins after you.

This is not a classic AM role, and we're not looking for a classic AM. Renewals and check-in calls are the floor, not the job. This is a strategic cornerstone of our Autonomous Back Office proposition, the person who makes sure customers get real value, expand across workflows, and become the references that pull the next customers in. Land-and-Expand is the corner stone of our growth strategy.