Operations Manager

Clear-flow began in 1982 as 'one man in a van' based in Truro Cornwall. Nearly four decades later we have grown in size but we are proud to still offer a personal and value for money service.

We specialise in both domestic and commercial work across the whole of the South West.

We are now proud to be part of the Lanes Group who are a leading nationwide utility service provider with c.5000 dedicated employees. Lanes Group have a diverse subsidiaries which drives our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be a part of the dynamic and growing team that values diversity and fosters professional growth.

We are looking for an Operations Manager to join our team in Newton Abbot Devon. As Operations Manager, you will be responsible for overseeing the day to day running of operational activities, ensuring teams, vehicles, equipment and resources are managed efficiently, safely and in line with company standards. You will provide strong leadership to operational teams, driving productivity, compliance and service delivery while maintaining a safe and positive working environment.

Responsibilities:

• Ensuring operational teams are completing work in a timely and safe manner.
• Booking and keeping records of staff training.
• Planning and monitoring on staff workload and scheduling.
• Timesheet, absence and holiday management.
• Conducting toolbox talks, inductions and stand down meetings as required.

Fleet/Equipment Management :

• Ensuring all company vehicles are kept and maintained to company standards.
• Ensuring stock audits are carried out regularly.
• Ensuring all equipment is used correctly and all work carried out safely and efficiently.
• Conducting regular Health and Safety audits.
• Ensure compliance on and off site with involvement of the H+S management team.
• Arranging PAT testing Fire Extinguisher servicing and secondary checks.

Key Requirements:

Skills and Experience:

• Previous Management/Supervisory experience.
• Full UK Driving Licence - no more than 6 penalty points.
• Excellent IT Skills with the ability to use all Microsoft Programs.
• Excellent Organisational and planning skills.
• Experience in ensuring maximum productivity and optimum assets usage.
• Good understanding of Health and Safety.

About the role:

• Hours: 45 hours a week excluding 30 minutes unpaid break each day
• Location: Liverton Newton Abbot TQ12 6AB
• Salary: £40,000 - £42,000 per year
• Full-time permanent
• 5.6 weeks holiday per year rising with length of service
• Availability required for 6am starts, 6pm finish and on phone rota weekends
• Fee onsite parking
• Sick pay
• Company pension

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with purpose of improving today for a better tomorrow.

Each role and value has an alignment to set proficiency levels and expectations: this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility.
• Safe and secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

• Strive to be always positive and constructive.
• Adhere to all company policies.
• Straight talking about the facts of the situation - open discussions are the best way to find solutions.
• Help others through communication clearly.
• Deliver on commitments.
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of the Senior Management, or your colleagues.
• Deliver our company values understanding that by working together in unity we are stronger together.

Equality, Diversion and Inclusion:

At Lanes Group we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from Individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.