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Customer Service · United States

Culinary Call Center Associate - Culinary/Nutrition

ketteringhealth·US-OH-Kettering

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CULINARY CALL CENTER ASSOCIATE: Under the direction of the Culinary and Nutrition Care supervisor, answers Room Service calls from patients, families, and staff and makes calls to patient rooms as needed. Using "Meals your way "computer program to order patient's food, ensures patient selections are consistent with diet order. Maintains computerized patient diet order information, processes reports, and completes other clerical functions. Ensures cleanliness of work areas. Performs other duties as assigned. ESSENTIAL FUNCTIONS: - Effectively managing Inbound and outbound calls to ensure that calls wait times are mitigated. - Accurately manages position paperwork. - Navigates Meal your way program to assist patients, family, and staff in ordering meals, including...

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