Housekeeping Manager

Financial & Cost Control: Monitor operational expenses closely to meet and exceed departmental budget targets.

Hygiene & Compliance: Enforce strict hygiene standards, hotel policies, and departmental SOPs/LSOPs across the team.

Guest Satisfaction & Quality: Maintain service excellence to achieve high Guest Satisfaction Survey (GSS) scores (average 5+).

Team Leadership & Engagement: Foster a motivating work culture and interdepartmental collaboration to achieve high employee engagement (KEEs 75%+).

Talent Development: Train and cross-skill team members across all facets of housekeeping operations.