Workshop (FENZ) Co-Ordinator

Keep emergency response vehicles moving when they’re needed most.

Are you an organised automotive professional who thrives on coordination, customer service and keeping things moving?

We’re looking for a Workshop FENZ Coordinator to take ownership of the day-to-day coordination of Fire and Emergency New Zealand (FENZ) fleet vehicles through our workshop.

This is a key role where your organisation, communication and attention to detail will directly contribute to keeping emergency response vehicles safe, compliant and ready for service .

What you'll be doing

• Coordinate the booking, scheduling and workflow of FENZ vehicles through the workshop.
• Plan and prioritise servicing, repairs, warranty work and compliance requirements.
• Monitor job progress and keep FENZ representatives and internal teams informed.
• Act as the key point of contact for FENZ fleet representatives , building strong and professional relationships.
• Coordinate COF inspections, certification, preventative maintenance and scheduled servicing.
• Work closely with technicians, Parts, suppliers and subcontractors to minimise vehicle downtime.
• Ensure workshop documentation, service records and warranty claims are accurate and up to date.
• Monitor turnaround times, vehicle availability and service level requirements.
• Prepare fleet and workshop reports and support continuous improvement initiatives.
• Work closely with the Workshop Manager to identify opportunities to improve efficiency and fleet availability.
• Champion a strong focus on health, safety, compliance and quality .

What we're looking for

We're looking for someone who is highly organised, proactive and confident dealing with customers and multiple stakeholders.

You'll ideally bring:

• Previous experience in workshop administration, service advising, fleet coordination or automotive operations .
• Strong scheduling, planning and organisational skills.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• The ability to manage competing priorities in a fast-paced workshop environment.
• Confidence using Microsoft Office and workshop management systems .
• A practical, solutions-focused approach and the ability to keep things moving when priorities change.

Experience that would be a bonus

• Emergency services or government fleet experience.
• Heavy vehicle or commercial transport experience.
• Knowledge of vehicle servicing, maintenance and compliance requirements.
• Understanding of COF, certification and fleet maintenance processes .
• Experience with dealership management or fleet maintenance systems.

Why this role matters

FENZ vehicles need to be safe, compliant and available when communities need them most . Your role will be at the centre of making that happen — coordinating people, vehicles, parts and repairs to keep downtime to a minimum.

If you're an experienced automotive coordinator who enjoys being the person who keeps everything on track, we'd love to hear from you.

Apply now and become a key part of keeping New Zealand's emergency response fleet moving.