Internal Process Auditor (Remote)

About the Role

KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance) , AMCs (Annual Maintenance Contracts) , and Building Insurances . The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.

Key Responsibilities

• Internal Audit Coordination:

Plan, schedule, and execute ISO 9001:2015 internal audits.

• Compliance Monitoring:

Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.

• Documentation & QMS Management:

Maintain, update, and improve QMS documentation and SOPs.

• Risk & Non-Conformity Management:

Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.

• Reporting & Presentation:

Prepare and present monthly audit reports, findings, and recommendations to management.

• Continuous Improvement:

Recommend improvements, follow up on corrective actions, and measure impact.

• ISO Engagement & Training:

Stay updated on ISO standards and deliver awareness sessions across teams.

• Cost Management:

Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.

Requirements

Qualifications

• Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
• Minimum 3 years of experience in internal auditing or quality management
• ISO 9001:2015 Internal Auditor certification
• Experience in facilities management, AMC/PPM operations, or insurance compliance

Key Competencies

• Strong problem-solving and analytical skills
• Critical thinking and risk management
• Exceptional attention to detail
• Excellent communication and organizational abilities
• Independence and self-motivation
• Familiarity with continuous improvement practices
• Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers