Logistics Network & Operations Manager - Jumia (Full Time)

At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.

You need to follow simple guidelines:

• Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
• Apply with your Jumia e-mail.

The Logistics Network Operations Manager is responsible for the simultaneous coordination and operational oversight of the Sorting Center, Reverse Logistics, and Freight Transport operations within the Jumia Supply Chain. Reporting directly to the Head of Logistics, this physical operations role manages stock movements, optimizes outbound transport costs, tracks parcel backlogs, and leads warehouse and dispatch teams to ensure efficient parcel delivery and end-to-end SLA compliance.

What you will be doing:

• Multi-Unit Operations: Supervise daily physical operations across the Sorting Center, Reverse Logistics, and Transport hubs, ensuring outgoing parcels follow FIFO processes to improve customer delivery timelines.

• Hub Dispatch Management: Track parcel backlogs, monitor hub quality standards, and coordinate delivery capacity and frequency with dispatch agents and 3PL shipping partners.

• Cost Transport Route Optimization: Optimize outbound parcel flows and freight shipping routes to reduce overall transport cost per package shipped.

• Workforce Team Leadership: Directly lead and train Sorting Center and Transportation Managers, oversee floor teams, handle administrative management, and ensure warehouse/site security monitoring.

• Process Improvement Projects: Implement continuous improvement projects across supply chain nodes, roll out scalable warehouse operational processes, and build operational dashboards to monitor logistics KPIs.

• Field Alignment Travel: Conduct field visits, carry out regional travel to logistics hubs, and collaborate with internal departments (HSE, Security, Facilities) and external transport partners.

What we are looking for:

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Operations, Industrial Engineering, or a related field.

• Professional Experience: Minimum 5 years of progressive experience in physical logistics, e-commerce fulfillment, manufacturing, production, or distribution environments.

• Core Competencies: Proven ability to manage large warehouse/fleet operations teams, strong logistics project management skills, and excellent leadership capabilities.

• Technical Skills: High analytical ability with proficiency in Excel/Google Sheets; familiarity with Warehouse Management Systems (WMS) or Transport Management Systems (TMS) is a plus.

• Attributes: A highly structured, methodical, and results-oriented mindset with the flexibility to adapt to changing logistics and operational needs on the ground.

Deadline for applications: 15-10-2026

Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential managers

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