Pump Attendant - Mbeya

Purpose of the role

The Pump Attendant will be responsible for safely and accurately dispensing fuel to customers, processing payments, maintaining a clean and safe forecourt, supporting basic vehicle services, and ensuring accurate recording and reconciliation of fuel sales and shift activities.

Key Responsibilities

• Dispense petrol and diesel safely and accurately in accordance with established procedures.
• Operate POS systems and accurately process cash and card payments.
• Maintain forecourt cleanliness and safety by sweeping, cleaning spills, emptying waste and keeping the service area orderly.
• Monitor fuel levels in tanks and report any discrepancies or unusual readings to the appropriate supervisor.
• Provide basic vehicle services, including checking oil levels, tire pressure and windshield fluid.
• Provide professional customer service by greeting and assisting customers and responding appropriately to complaints or concerns.
• Conduct end-of-shift reconciliation and accurately document sales totals, fuel volumes dispensed and any incidents occurring during the shift.
• Follow safety procedures for the handling of petrol, diesel and other flammable materials.
• Understand and follow emergency shutdown procedures and other applicable station safety protocols.

Qualifications & Experience

• Secondary school education or equivalent.
• Previous experience in a petrol station, pump attendant, retail, cashiering or other customer-facing environment is an added advantage.
• Basic ability to operate POS systems and handle cash and card payments accurately.
• Basic numeracy and record-keeping skills.
• Good customer service and communication skills.
• Ability to follow safety procedures and instructions when handling fuel and other flammable materials.
• Physically able to perform forecourt duties, including standing for extended periods and maintaining cleanliness.
• Reliable, attentive and responsible in handling cash, fuel and customer transactions.
• Ability to work effectively as part of a team and follow shift schedules.

Location: Mlowo, Mbeya