Senior Cloud Technician

As a Senior Cloud Technician (Tier 2), you'll play a key role in delivering and supporting secure, resilient, and high-performing cloud environments for our customers. Acting as a senior technical escalation point within the Managed Services team, you'll take ownership of complex incidents, service requests, and infrastructure challenges across a diverse Microsoft-focused technology stack.

You'll work extensively with Microsoft Azure, supporting and optimising IaaS workloads, Azure Virtual Desktop (AVD) environments, Windows Server platforms, networking, storage, and virtualised infrastructure. You'll also provide support across Linux systems and on-premises infrastructure where required, ensuring a...