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IT Support · United Kingdom

2nd Line Technical Support Engineer

iomart·UK-Haywards Heath

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As a 2nd Line Technical Support Engineer in our Cyber Resilience Practice, you'll be the person customers rely on when something needs a closer look. You'll take ownership of incidents and service requests that need deeper investigation, working mainly across our Commvault-powered Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) platforms.

Day to day, you'll:

  • Take ownership of technical incidents and service requests that need deeper investigation,...
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