Senior Help Desk Technician

At ComPsych, we're evolving our traditional help desk into a modern, AI-enabled Enterprise Technology Services team. AI and automation aren't a productivity add-on bolted onto how support has always worked, they're how we deliver it: we deflect, we self-serve, we automate the repetitive, and we reserve human expertise for the problems that genuinely need it. This isn't a role for someone who just triages tickets. It's for a senior technician who resolves the problems, builds...