Junior Business Central Support Engineer (D365)

D365 Business Central 1st Line Engineer Remote | Unlimited Holiday | Lead the team that keeps Business Central customers moving

Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

Role Overview: Our customers rely on Microsoft Dynamics 365 Business Central to run important parts of their day-to-day operations. When something goes wrong or a user needs help, they need a fast, clear and dependable response. As a D365 BC Support Analyst, you’ll be the first point of contact within our Business Central Managed Services team. You’ll diagnose issues, resolve what you can at first contact and make sure more complex problems reach the right specialist with the context needed to move quickly. The role exists to reduce disruption, improve the customer experience and help us deliver a responsive, commercially sustainable managed service.