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Operations Manager · India

Global Services Supervisor 1 HCM

indiacareers-paychex·IN-Bengaluru

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We are seeking a seasoned HCM and US Payroll operations expert with strong process engineering skills to lead and collaborate process design, optimization, automation, and continuous improvement initiatives across end-to-end Paychex products and service workflows. This role requires a senior practitioner who deeply understands the entire HCM lifecycle in the US, right from payroll servicing calculations to tax filing and other comprehensive workflows associated to upstream/downstream. The ideal candidate must have hands-on strategist and problem-solver capabilities, able to map out processes, diagnose breakdowns, design scalable solutions, and lead efficiency, accuracy, and customer experience (CX) enhancements across multiple Global services functions within the...

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