Customer Success Strategy and Data Analytics Manager

The Customer Success Operations Manager - CS Experience is a strategic operations leader responsible for driving complex, cross-functional initiatives that improve how Customer Success roles operate at Docusign. This role translates strategy into processes, tools, and operating rhythms that enable Customer Success teams to execute consistently, reduce friction, and deliver measurable customer and business outcomes and will focus on our most strategic initiatives.

This position is an individual contributor role reporting to the Senior Director, Customer Success Experience.

Responsibility - Act as Customer Success Operations lead for...