Sr Technical Support Engineer

We are looking for a problem solver who wants to help redefine how Technical Support works in the age of AI. This role sits at the intersection of customers, HERE location technology, automation, and Generative AI. You will solve complex real-world customer problems while building AI-powered solutions that make those problems easier to diagnose and resolve at scale. This is an opportunity for an experienced technical engineer to expand their applied AI skills while directly influencing how AI is used across Technical Support.