Trilingual Customer Service Representative - MX

As a Third-Party Administrator for international health insurance clients, the Trilingual Customer Service Representative is responsible for providing professional support to healthcare providers regarding patients covered under international, expatriate, destination, and travel insurance plans. The representative serves as the primary point of contact for providers, assisting with billing questions, and claim status requests. This role requires effective communication with healthcare providers while ensuring timely resolution of inquiries and appropriate escalation when necessary.

Main daily responsibilities, but not limited...