TL - Quality & Employee Development

The Team Leader - Quality & Employee Development is responsible for leading and supporting a team of Quality & Employee Development Coaches in the delivery of quality audits, coaching, training, employee development, and performance improvement activities across supported operational areas. The Team Leader ensures that quality review practices, coaching approaches, training materials, and employee development activities are consistent, practical, and aligned with business needs. This role manages the daily operations of the Quality & Employee Development team, monitors team performance, supports the development of team members, and ensures quality and coaching activities are completed effectively and on...