Member Service Center Specialist I, II, III, or Senior - WA

Reports To: Assistant Member Service Center Team Manager

Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.

Duties and Responsibilities:

• Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
• In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
• Develop and maintain a current...