Order Management Sr Manager

As Europe Customer Service Lead, this role is accountable for defining and executing the end-to-end Customer Service and Order Management strategy across Europe, spanning France, NE, UK&I business units. Reporting to the Global Customer Support Lead (LG2), the role leads a large-scale, multi-year transformation agenda focused on standardizing processes, accelerating GCC adoption, deploying digital and AI-enabled capabilities, and building a scalable service model that drives superior customer experience, productivity, and revenue growth.