Enterprise Service Mgmt Sr Analyst

The Enterprise Service Management (ESM) Service Design POD role supports the definition, design, and onboarding of enterprise services across PepsiCo, ensuring services are user‑centric, scalable, and aligned to Enterprise Service Management standards.

This role works closely with the ESM Service Design Lead to support service assessment, design, and operational readiness across the ESM ecosystem, including ServiceNow and the myPepsiCo platform. The focus of the role is to help ensure services are designed consistently and delivered in a...