Computer Support Specialist

Job Summary

Galapagos Federal Systems, LLC is seeking a skilled and motivated Computer Support Specialist to provide technical support for mission-critical operations in a fast-paced, customer-focused environment.

The Computer Support Specialist will diagnose and resolve hardware and software issues; configure, image, deploy, maintain, and repair computer systems and peripherals; and provide end-user training on operating systems and standard business applications.

The ideal candidate will have strong technical troubleshooting and customer service skills, with experience responding to support requests through phone, email, remote support tools, and ticketing systems. This...