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Operations Manager · Malaysia

Training Operation Specialist

fuku·Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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About Hytech Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. The company delivers end-to-end consulting services and provides robust middle- and back-office solutions, enabling clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape.

With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.

About the Role Hytech is seeking a Training Operation Specialist to manage its LMS platform, oversee Malaysia HRDF (HRD Corp) compliance and claims, and coordinate the execution of external training programs.

Job Description

  • Manage day-to-day LMS operations, including course setup, user access, and learning data accuracy.
  • Handle HRDF/HRD Corp submissions, claims, and compliance documentation (e.g., levy tracking, grant/claim applications).
  • Liaise with HRD Corp and internal finance to track claim reimbursement status.
  • Source, coordinate, and manage external training vendors and program logistics.
  • Track training budgets, process cost reconciliation, and consolidate training reports.
  • Serve as first-line support for employees on LMS and training-related queries.
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