Retail AssociateVR Games

VR Gaming Shop – Job Description

Location:

• Kallang Wave Mall, Singapore

Working Days and Hours:

• 6-day work week (rest day falls on a weekday)
• Retail working hours: 11am to 10pm
• May leave at 9pm if there are no bookings

Benefits:

• 5-20% performance-related pay (PRP) per month
• 2% medical pay per month
• Annual salary increase

Job Scope:

• Test and become familiar with all VR games offered
• Guide and explain VR game experience rules and procedures to customers
• Oversee operation of the VR game station and perform technical troubleshooting (e.g., PC, VR system, VR games)
• Maintain and repair VR equipment (training provided)
• Answer customer questions, provide appropriate service packages, and manage bookings
• Attend to all customers and close sales
• Perform other operational tasks such as cashiering, cleaning, and disinfecting
• Carry out duties and obligations as designated by the company, consistent with the job title
• Work independently
• Demonstrate self-motivation and initiative to achieve set targets

Job Requirements:

• Passion for VR games
• Basic PC skills
• Diligent and outgoing personality
• Customer service oriented with good communication skills
• Good team player who is driven, proactive, and has a positive attitude
• Comfortable working in a dynamic environment
• Experience in the service or retail industry is an advantage