Quality Assurance & Template Optimization Specialist - FPG (Remote Position)

The Quality Assurance & Template Optimization Specialist is responsible for improving patient access operations through quality monitoring, workflow optimization, provider template management, and Epic scheduling best practices. This role supports operational excellence by ensuring scheduling accuracy, adherence to workflows, regulatory compliance, and optimal provider utilization across FPG medical offices. The specialist collaborates with leadership, clinic operations, providers, Epic analysts, and FPG centralized scheduling teams to improve patient experience, access efficiency, and scheduling quality outcomes.

*The QA & Template Optimization Specialist will provide centralized oversight of...