Director, Enterprise Data

The Director, Enterprise Data, is responsible for defining and executing Flexential's enterprise data strategy, governance framework, architecture roadmap, integration services, analytics enablement capabilities, and information management practices. This leader provides strategic direction and operational oversight for the people, platforms, architecture, governance, and operating model needed to make enterprise data trusted, reliable, discoverable, reusable, and fit for purpose. This role leads the Data vertical as a distinct function that works in a dotted-line matrix with the AI vertical. The role owns the data foundation that enables analytics, operational integration, automation, and AI readiness, including governed data products, reusable pipelines, consistent metrics, metadata, lineage, quality, classification, and access controls. The successful candidate is a leader who balances long-term strategy with near-term execution and builds practical governance that enables the business rather than slowing it down. Success in this role will be measured by Flexential's ability to leverage trusted, governed, and reusable data assets through self-service analytics, automation, and emerging AI capabilities that drive measurable business outcomes.

Key Responsibilities and Essential Job Functions

• Develop, maintain, and execute the enterprise data strategy and multi-year roadmap aligned to Flexential priorities, measurable business outcomes, and AI readiness requirements.
• Lead the evolution of Flexential's data capabilities from report-centric delivery toward governed data products, trusted enterprise metrics, reusable business capabilities, self-service analytics, automation, and emerging AI enablement that improve operational efficiency, accelerate decision-making, and deliver measurable business value.
• Establish a clear operating model for the Data organization, including decision rights, service ownership, delivery intake, prioritization, capacity planning, and engagement with business and technology teams.
• Translate enterprise priorities into a sequenced portfolio of data platform, integration, governance, and data product initiatives, with clear outcomes, owners, dependencies, and measures of value.
• Guide investment and rationalization decisions across the data ecosystem, favoring reuse, platform standards, and incremental modernization over unnecessary tool proliferation or wholesale replacement.
• Partner with the AI vertical to identify the minimum viable governed data needed for priority AI use cases and sequence data work according to business value and readiness.
• Collaborate with Enterprise Architects to ensure enterprise data architecture, integrations, models, and governance standards align with Flexential’s broader technology strategy and future-state architecture.
• Own the future-state enterprise data architecture and the standards that govern how data is sourced, moved, stored, transformed, secured, documented, and consumed.
• Provide architectural leadership across the SQL Server-based Enterprise Data Warehouse (EDW) and Operational Data Store (ODS), including landing, staging, dimensional, fact, reporting, and operational schemas.
• Establish and enforce data modeling, schema design, master and reference data, data lifecycle, interoperability, performance, reliability, and scalability standards.
• Define authoritative systems of record and approved patterns for analytical, operational, and third-party data exchange.
• Ensure architecture decisions support governed data products, reusable semantic layers, historical analysis, operational reporting, automation, and AI consumption.
• Lead the design, delivery, operation, and continuous improvement of enterprise data pipelines, APIs, integrations, transformations, and orchestration workflows.
• Maintain clear separation of tool responsibilities: Boomi as the preferred platform for application-to-application, API, event-driven, and near-real-time operational integrations; Pentaho Data Integration as the primary platform for batch analytics ingestion and data warehouse population; and custom code only for justified exceptions.
• Establish reusable integration patterns, data contracts, error handling, retry, logging, monitoring, testing, deployment, and support standards.
• Oversee SQL Server stored procedures and other in-database transformations used for complex or performance-sensitive processing, ensuring they remain maintainable, documented, and appropriately scoped.
• Partner with application owners for Salesforce, NetSuite, ServiceNow, Workday, Anaplan, and other source or target systems to improve data reliability and reduce brittle point-to-point dependencies.
• Establish and mature a business-owned, enablement-first enterprise data governance program with clear Data Owner, Data Steward, Domain Lead, and technical custodian responsibilities.
• Create lightweight policies, standards, and decision forums for data ownership, access, quality, definitions, classification, lifecycle management, issue resolution, and change control.
• Develop an enterprise business glossary and consistent definitions for critical data elements, metrics, dimensions, and KPIs.
• Advance metadata management, data cataloging, end-to-end lineage, data quality measurement, certification, and discoverability of governed data assets.
• Partner with Security, Privacy, Risk, Compliance, Legal, and business leaders to align data access, classification, retention, protection, and auditability with enterprise requirements.
• Create transparent escalation and remediation processes for data quality issues and conflicting metric definitions, with accountability assigned to the appropriate business owner.
• Drive the transition from ad hoc, report-centric delivery toward governed, reusable data products and semantic layers that support consistent reporting and analysis.
• Partner with FP A and business teams using Qlik, Anaplan, application-native reporting, and other analytical tools to ensure enterprise metrics are governed consistently across consumption platforms.
• Enable self-service analytics through certified datasets, documented definitions, reusable data assets, clear guardrails, fit-for-purpose tooling, data literacy initiatives, and AI-assisted analytics capabilities that reduce dependency on centralized report development.
• Ensure executive and cross-functional reporting is supported by trusted source data, documented transformations, defined refresh expectations, and named business owners.
• Improve data literacy and fluency by helping leaders and teams understand data definitions, quality, appropriate use, and accountability.
• Lead, coach, and develop the Enterprise Data team, setting clear priorities, role expectations, delivery standards, and individual accountability.
• Establish disciplined delivery and operational practices across Boomi, Pentaho, SQL Server, APIs, integrations, and data products, including solution design, development, testing, release, observability, documentation, incident response, and root cause analysis.
• Create measurable service health, platform reliability, delivery throughput, data quality, reuse, customer experience, and business value metrics.
• Manage vendors, contracts, licensing, platform roadmaps, and external partners within the approved budget.
• Communicate architecture decisions, delivery risks, tradeoffs, progress, and outcomes clearly to technical teams, business leaders, and executives.
• Perform other duties as required and assigned.

What Success Looks Like

12-Month Expectations

• Develop and execute a prioritized enterprise data roadmap that clearly connects platform, architecture, integration, governance, reporting, and AI-readiness work to business outcomes.
• Establish the initial enterprise data governance operating model, with named business Data Owners and Data Stewards for priority domains, clear decision rights, an active governance cadence, and a documented issue-escalation process.
• Document the current-state and target-state enterprise data architecture, authoritative systems of record, critical data flows, approved integration patterns, and the modernization sequence for the EDW, ODS, and integration ecosystem.
• Implement measurable data quality, pipeline reliability, platform health, and delivery performance reporting for critical data products and integrations.
• Reduce reconciliation and rework for priority metrics by establishing governed definitions, traceable transformations, and reusable certified datasets or semantic layers.
• Formalize data-team operating practices for intake, prioritization, design review, testing, deployment, documentation, production support, incident management, and root cause analysis.
• Establish a repeatable data-readiness partnership with the AI vertical so priority AI use cases have documented source data, ownership, classification, quality, access, metadata, lineage, and ongoing monitoring requirements.

24-Month Trajectory

• Operate a durable federated data governance model in which business domains own meaning and quality while the Enterprise Data team provides standards, platforms, architecture, and enablement.
• Increase reuse of governed data products, pipelines, integration components, and enterprise metrics while reducing redundant transformations, brittle point-to-point integrations, and direct-to-source reporting.
• Demonstrate sustained improvement in data reliability, timeliness, discoverability, trust, delivery speed, and measurable value delivered to business and AI initiatives.
• Advance the enterprise data platform through deliberate modernization that improves scalability, observability, security, and supportability without disrupting critical operations.
• Build a capable, accountable Enterprise Data team with clear roles, strong technical and business partnerships, documented institutional knowledge, and visible succession depth.

Required Qualifications

• 8+ years of progressive experience across enterprise data architecture, data engineering, integration, data governance, analytics, or related disciplines, including 3+ years leading teams or significant cross-functional data programs.
• Demonstrated experience defining and executing enterprise data strategies, roadmaps, operating models, architecture standards, and governance programs in a complex environment.
• Strong knowledge of data warehousing, operational data stores, dimensional modeling, ETL/ELT, APIs, data integration, metadata, lineage, data quality, semantic models, and governed data products.
• Experience leading enterprise integration and data engineering capabilities using platforms such as Boomi, Pentaho Data Integration, SQL Server, or comparable technologies.
• Ability to distinguish and govern operational integration, analytical ingestion, in-database transformation, and custom-code patterns based on business and technical requirements.
• Experience establishing business data ownership, stewardship, metric governance, issue resolution, and cross-functional decision forums.
• Proven ability to lead managers, engineers, architects, analysts, or governance professionals and to improve delivery discipline and operational maturity.
• Ability to translate complex data architecture, quality, and governance issues into concise business risks, tradeoffs, decisions, and implementation plans.
• Strong written and verbal communication skills and the ability to influence senior business and technology stakeholders without relying solely on formal authority.
• Demonstrated ability to manage competing priorities, operate within budget constraints, and maintain effectiveness in a fast-moving operational environment.

Preferred Qualifications

• Experience technologies such as Boomi, Pentaho Data Integration, Microsoft SQL Server, EDW/ODS architectures, stored procedures, Qlik, C#, and Python.
• Experience integrating enterprise platforms such as Salesforce, NetSuite, ServiceNow, Workday, Anaplan, and other SaaS or operational systems.
• Experience with data catalog, metadata, lineage, data quality, observability, master data, API management, and data classification capabilities.
• Experience supporting data foundations for advanced analytics, intelligent automation, machine learning, retrieval-augmented generation, copilots, agents, decision intelligence, or enterprise AI capabilities while working within clearly separated Data and AI accountabilities.
• Familiarity with security and access management practices involving Active Directory, CyberArk, role-based access, credentials, audit logging, retention, and regulated or sensitive data.
• Experience in colocation, data center, infrastructure, telecommunications, managed services, or another operationally complex industry.
• Relevant certifications in data architecture, data management, data governance, cloud data platforms, Boomi, Microsoft technologies, or comparable disciplines are valued.
• A pragmatic leader-builder who can set strategy, make architecture decisions, coach a team, and personally work through ambiguity when the organization needs direction.
• Balances enterprise standards with speed and recognizes that good governance creates clarity, trust, and reuse rather than process for its own sake.
• Understands the full enterprise data lifecycle and can connect source-system design, integration, storage, transformation, quality, metadata, reporting, and AI readiness.
• Comfortable challenging fragmented designs, duplicated logic, weak ownership, and unmeasured work while proposing practical alternatives.
• Trusted by business and technology partners for sound judgment, transparent tradeoffs, follow-through, and an ownership mindset.
• Thrives in an agile environment that uses Scrum, sprint planning, visible work management, and measurable outcomes to organize and accelerate delivery.
• Builds a high-performance culture grounded in accountability, curiosity, documentation discipline, operational resilience, reuse, and continuous improvement.

Base Pay Range

The annual salary range offered for this position is estimated to be $175,000 - $200,000 . However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Variable Pay

Discretionary annual bonus, based on personal and company performance.

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.

Work Location Eligibility

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information.

EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.