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Digital Marketing · Sri Lanka

Performance Marketing Analyst

flatrock·Colombo

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Main responsibilities Client Management & Account Growth

  • Act as the main point of contact for a portfolio of clients
  • Build strong, long-term relationships with key stakeholders
  • Grow accounts by finding upsell and cross-sell opportunities (new budgets, geos, products)
  • Pitch new ideas, tests, and growth plans proactively
  • Support new business: pitches, onboarding, and turning test budgets into long-term partnerships

Client Communication

  • Run regular check-ins, performance reviews, and QBRs
  • Align with clients on goals, KPIs, budgets, and expectations
  • Explain performance results in a clear and simple way
  • Handle negotiations, escalations, and difficult conversations with confidence
  • Build trust through transparency and consistency

Performance Oversight

  • Stay on top of how your accounts perform (not organic, no Google or Meta Ads)
  • Work with the AdOps team on campaign strategy, optimizations, and A/B tests
  • Turn performance data into insights and recommendations for clients
  • Prepare client-ready reports and presentations with support from AdOps

AI & Efficiency

  • Use AI tools to speed up reporting, client communication, and meeting prep
  • Continuously look for smarter and faster ways of working

Requirements

  • Experience in account management, client success, sales, or business development (must-have)
  • Strong sales mindset with the drive to grow revenue and close opportunities
  • Proactive, go-getter attitude: you take initiative and don’t wait to be told
  • Excellent communication and presentation skills
  • Very good English skills (written & spoken)
  • Confident building relationships with senior stakeholders
  • Comfortable discussing numbers and KPIs
  • Experience in performance marketing / user acquisition is a plus
  • Interest in or experience with AI tools
  • Ability to manage multiple clients and priorities at the same time
  • Results-oriented, resilient, and full ownership of client success
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