Client Partner

As a Client Partner, you’re the long-term trusted advisor to our enterprise clients. You guide them through their AI transformation journey from early proof-of-concept stages to scaled, production-ready AI systems.

You work side-by-side with our Product Managers, AI Engineers, Software Engineers and UX Designer, and you’ll nurture relationships, align stakeholders, and ensure that projects evolve into sustainable, value-driven partnerships. This is not a traditional sales role, it’s about stewardship, insight, and partnership. You’ll combine strategic advisory with commercial acumen to help clients grow their AI capabilities and investments with confidence.

Key Responsibilities

• Act as a strategic advisor and relationship owner for key enterprise accounts.
• Identify and drive growth opportunities based on client maturity, performance, and success metrics.
• Bridge technical outcomes with tangible business value, ensuring every engagement contributes to ROI.
• Partner with AI Solutions Consultants and Forward Deployed Engineers to ensure delivery excellence and client satisfaction.
• Shape account strategies, expansion roadmaps, and executive communication frameworks.
• Contribute to Faktion’s go-to-market strategy for AI products and services, bringing client insights back into our innovation pipeline.
• Lead quarterly business reviews and strategic account planning sessions to ensure long-term alignment.
• Build and maintain multi-stakeholder relationships across technical, operational, and executive levels.