PAS Revenue Cycle Specialist

Customer Service

• Provides high quality customer service to both external and internal that meets or exceeds the service standards of the health care industry.
• Promptly greet all patients, visitors, and others in a warm, courteous and professional manner, face to face or over the phone.
• Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment.
• Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills.
• Determine customer needs proactively, and direct inquiries to appropriate resources.
• As problems and miscommunications occur with internal or...