Internal Account Representative
- Proactively contact potential or existing customers, ask questions to understand customer requirements, close sales, inform them about a product or service using scripts from start to finish in a positive, efficient & professional manor.
- Develop professional relationships to determine customer's needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth.
- Enter and update customer information in Salesforce.com and keep records of calls and sales and note useful information.
- Provide complete problem resolution for issues received through customers.
- Educate customers...
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