VTC / AV SUPPORT TECHNICIAN

Description

Empower AI is seeking an experienced VTC / AV Support Technician to analyze, configure, administer, optimize, and sustain conference room, executive, classroom, and event audio-visual and video teleconferencing systems for a Department of War agency supported by an enterprise IT Customer Support Services program. The technician determines root cause of A/V and VTC faults and the appropriate resolution, decides the technical configuration required for each session and event across NIPRNet, SIPRNet, and JWICS enclaves,...