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Operations Manager · United States

SERVICE DESK MANAGER

empowerai·US-Remote

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This position will support our newly awarded DCSA contract.

Description

Empower AI is seeking a Service Desk Manager to lead the external-facing Tier 0 / Tier I Service Desk serve as the senior technical decision-maker and lead analyst within Tier I on an enterprise IT Service Desk supporting a Department of War agency with approximately 13,000 users across multiple security...

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